Visit our Patient Portal!
Did you know that you can now request medication refills and send our staff messages by logging on to our secure patient portal?
Just click here to log on: Secure Patient Portal
We are accepting new patients. To learn more or to make an appointment, call us at (501) 321-0555. Directions can be found under the Contact Us section.
We accept most insurance plans, including Medicare, Medicaid, and commercial insurance plans. Please call if you are not sure and we will be glad to assist you. Please bring your insurance card and a picture ID with you to your appointment. Here’s a listing of some of the insurance plans we accept.
- Aetna/US Healthcare
- Affiliated Healthcare
- Arkansas Community Care
- Arkansas Managed Care Organization
- Continental Life Insurance Company of Brentwood, Tennessee
- Corp Health
- Employers Choice Health Alliance
- First Health Group Corp.
- Foundation Health
- Garland Managed Care Organization
- Health Payers Organization
- International Paper
- Med-Care Advantage
- Municipal Health Benefit Fund
- NovaSys Health Network
- Plan Care America
- Preferred Health Arrangement
- Southeast Medical Alliance
- The Pyramid Life Company
- Tyson Foods
- United Behavioral Systems
- United Healthcare
- USA Health Network
This list may change without notice. Please contact our office if you have any questions.
What are your payment terms?
Your insurance requires that you pay your co-pays at the time of service. We accept cash, checks, debit or credit cards. If you do not have health insurance, we may offer a prompt pay discount, provided you pay in full at the time of service.
How do I refill my prescription?
When you need a prescription refill, phone your pharmacy first for refill requests. If your prescription has run out of pre-authorized refills, they will fax a request to our office. This is the most efficient way to receive your refill medications. Occasionally, your physician may not automatically authorize a refill and will require you to make an appointment to be seen. Please do not wait until you run out of medication. We request that you give us 48 hours notice.
Did you know that you can now also request medication refills by logging on to our secure patient portal?
Just click here to log on: Secure Patient Portal
How can I get medical help after hours?
If you have a life-threatening emergency, please dial 911.
How can I get a copy of my medical records?
Requests for copies of your records require your written authorization. All record requests will be processed within 30 days from the request. We forward applicable copies of your records to any physician we may refer you to at no charge to you. If you request additional copies, there may be a charge for these records.
How quickly will you return my call?
We strive to return all telephone calls by the end of the business day. If your call comes in after 4:30 pm, it may not be returned until the following day.
How can I learn about my patient Bill of Rights?
Our Patients Bill of Rights is available from our receptionist.
Affordable Care Act (ACA or “Obamacare”)
One of our roles as a healthcare provider is to help make our community healthier by providing relevant information and education. Here are the key facts you need to know about the Affordable Care Act:
- The Affordable Care Act requires everyone to have health insurance, effective January 1, 2014. The goal is to make coverage more accessible and affordable for people who don’t have health insurance or who have limited coverage.
- There are new, affordable insurance options available for people without insurance.
- All insurance plans have to cover doctor visits, hospitalizations, maternity care, emergency room care, and prescriptions.
- Financial help is available so it’s easier for people to find plans that fit their budgets.
- All insurance plans have to show the costs and what is covered in simple language with no fine print.
- Insurance plans can’t deny people for pre-existing conditions.
- Help is available online, by phone, and in person to help people find the plan that works best for them. Plus there’s support for every language that’s spoken in the United States.
For more information about the Affordable Care Act or about getting insurance through the Marketplace, visit the website at www.HealthCare.gov or call 1-800-318-2596.
Open Enrollment is typically from mid-November through February. However, even when open enrollment for the year has ended, people may still have options to get health coverage through the Marketplace.
Here’s how you can still get coverage through the Marketplace or through Medicaid/CHIP even after Open Enrollment has ended.
- See if you qualify for a Special Enrollment Period — If you do, then you can buy a private health plan through the Marketplace. You can get coverage in special cases, including:
- Marriage, birth or adoption
- A move outside your service area
- Loss of health coverage
- Applying for Medicaid or CHIP
- See more details
If none of these options work for you, be aware that the Open Enrollment period for the new year will begin in November. Of course, you can still purchase insurance from a private company or an individual representative at any time.
Important: If you don’t have minimum essential coverage, you must either pay a fee or have an exemption from paying the fee. For more information about the Affordable Care Act or about insurance obtained through the Marketplace, visit the website at www.HealthCare.gov or call 1-800-318-2596.